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February 15, 2017 By Editor Leave a Comment

Sorry, we’ve got to change your appointment My quarterly appointment with the dental hygienist was at 11:40 AM today. The practice is about 30 minutes away so I was due to leave at about 11 AM.  And I got a phone call from the receptionist at 9:40 AM to say that she was ‘ever so […]

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Filed Under: NLP Tagged With: Reframing

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